Support

Quick answers to the questions we hear most. If yours is not here, email us and a human will reply.

Frequently asked questions

How does Falia write my affirmations?
You choose the areas of life you want to grow, and Falia shapes your library around them. The affirmations are warm, present-tense lines, professionally voiced over calm sound and classical art. You can always read every line before it plays.
Can I choose the voice, or use my own?
Both. First, choose the voice that reads to you, from five calming narrators in every language (one is free, the rest are Premium). And with Premium you can record a short sample of yourself once, and Falia will speak every affirmation back in your own voice. Your recordings are private, for adults 18 and over, and you can delete your voice at any time.
How do I cancel my subscription?
Subscriptions are billed by Apple, so cancellation happens in your App Store settings: open Settings on your iPhone, tap your name, tap Subscriptions, choose Falia and tap Cancel. You keep access until the end of the paid period. Deleting the app does not cancel the subscription.
How do I delete my account and data?
Inside the app, go to Profile, then Settings, then Delete account. This permanently removes your profile, answers, playlists and, if you created one, your cloned voice. If you prefer, email us and we will do it for you.
Which languages does Falia speak?
English, Turkish, Spanish and Portuguese, and you can switch anytime in settings, along with the Dawn and Night themes. Every playlist is authored natively in each language, not translated line by line.
Are Falia's affirmations advice?
No. Falia supports how you think and feel. It is for reflection and calm, not a promise of outcomes, and it is not medical, legal or financial advice or a substitute for a professional.

Still need help?

Write to us and we will get back to you within a couple of days.

Email support: support@falia.app